Welcome to HEXBUG!

Privacy Policy

Privacy Policy Effective December 2009

HEXBUG.com recognizes the importance of protecting the privacy of the personal information collected, especially with respect to children's privacy. We are committed to safeguarding the online privacy of our users and do not intend to share, rent, or sell information to any third party. This policy does not apply to the practices of companies or organizations that HEXBUG.com does not own or control or to people that HEXBUG.com does not manage or employ. This policy also does not apply to sites with which HEXBUG.com may be linked.

Privacy and Data Collection

HEXBUG.com does not collect personal information about registrants (name, address, email, interests, hobbies) unless they provide it to us voluntarily and knowingly. Whenever HEXBUG.com does collect personal information, we will explicitly notify users that we are doing so. Children (under the age of 13) are not eligible to use the Website unsupervised and if you are under 13, we ask that you do not give any personal information to us. If you are under the age of 13, you may only use this Website under the supervision of your parent or guardian.

Site Registration

Users under the age of 13 are not permitted to create a user login and password and may not submit personal information. Our site's registration form allows users over the age of 12 to provide contact information (such as a name and email address), unique identifiers, and demographic information (for instance, a zip code or the age of the participant). HEXBUG.com may use customer contact information from the registration form to send the users over the age of 12 information about programs and events for which they have opted to receive additional information. If you wish to opt out of receiving such information in the future, please send us an email at info@HEXBUG.com and tell us you want to "opt out."


We will provide users with the opportunity to contact us to withdraw your consent to having your personal information stored, used or shared. If you withdraw your consent, HEXBUG.com and its partners, clients, and sponsors will not contact you with information that may be of interest to you. If you do not want your personal information collected, please do not submit it to us. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

  1. You can send an email to info@HEXBUG.com
  2. You can send mail to the following postal address: 6725 W. FM 1570, Greenville, Texas 75402
  3. You can call us at 903.453.0800

Security Statement

We take every precaution to protect our users' information. When users submit sensitive information via the website, the information is protected both online and off-line.

Offline Security

All users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees, such as information technology personnel and clerks, who need the information to perform a specific job, are granted access to personally identifiable information.

Network Security

Our Internet servers are housed in a firewall protected, well-controlled environment to create a high level of physical and network security to your data. The site is regularly monitored and internal and external security audits are performed to further protect all sensitive information.

Frequently Asked Question

Q: Can someone hack-in and steal my personal information?
A: Our Internet servers are housed in a very safe environment, which provides a high level of physical and network security to your data. The site is constantly monitored and internal and external security audits are performed to further protect the information that you have provided.


This web site may contain links to other sites. Please be aware that HEXBUG.com is not responsible for the privacy practices of other sites.

Children's Guidelines

We do not knowingly solicit or collect personally identifiable information online from children under the age of 13 without prior verifiable parental consent. If we learn that a child under the age of 13 has submitted personally identifiable information online without parental consent, we will take all reasonable measures to delete such information from our databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children under 13, please contact us at privacy@hexbug.com or by calling 903.453.0800


A cookie is data placed by a website on the user's hard drive when the user visits the site. It can contain information about the user's visit to the site. Any personal information a cookie contains is information the user supplies. Once the user closes their browser, a cookie may simply terminate. Does HEXBUG.com use cookies? Yes, our servers do log some information when you access HEXBUG.com, but that information does not lead us, or anyone else, back to you. The cookie is not kept for permanent marketing purposes. The cookie also does not track your operating system, your browser, or your Internet provider's name. Rather, the cookie stores your data once you have completed the registration process. The cookies also help with record keeping. This saves you the trouble of entering information over and over again and makes using HEXBUG.com quicker. Again, you will know on each page why we are asking for your personal information. Our servers also log how many people visit our site each day, and the pages on the sites that were most frequently visited. We use this information to improve the web site content and performance. HEXBUG.com does not use cookies to retrieve information from your computer. Except as described in the paragraph above, HEXBUG.com does not use personal information transferred through cookies for any promotional or marketing purposes, nor is that information shared with any third parties whatsoever. HEXBUG.com does not use cookies to identify specific individuals, except with respect to registration.


HEXBUG.com may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our web page. We reserve the right to transfer users' personal information to a third party in the event of a transfer of all or substantially all of HEXBUG.com assets, provided that the third party agrees to adhere to the terms of this privacy policy.